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May 14, 2019

Start Windows 10 in Safe Mode

It used to be easy to access Safe Mode on Windows by using the F8 key on the keyboard, Windows 10 removed this option with the switch to Secure Boot, we show you how to Start Windows 10 in Safe Mode.

Safe Mode can be used to diagnose and perform corrective actions, it can be used to remove rogue programs or remove infections that are unable to be removed during the normal operational process.

How Can We Start Windows 10 in Safe Mode?

To start in Safe Mode press Ctrl-Alt-Delete and lock your screen and repeat the process to reach the login screen, from there hold down the Shift key and select Restart from the bottom right.

Once your machine is rebooted you [...]

 
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March 19, 2019

OneDrive Is Out Of Space

Microsoft has been generous with OneDrive space by offering a default space limit of 1TB, not all companies allow employees to fill 1TB and in our experience sometimes exceed their allocated storage. We take you through a possible solution to resolve this if you think you’ve no where near reached your limit.

Employees may be allocated less space

OneDrive by design was made to sync local documents up to the Cloud, originally Microsoft forced users to have a copy on the local device and the Cloud. Lately that model changed in light of their Surface devices available with as little as 32GB onboard memory, an online only mode was inevitable.

So why would we allocate [...]

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January 3, 2019

Unable to seek in Windows

Unable to seek in Windows Media Player. Unable to use the Seek Bar in Windows Media Player following KB4462919 Update

We have received calls from clients unable to seek in Windows Media Player. They are having difficulty using the seek bar (fast forward) since a Windows update took place. We discovered that a workaround was initially to remove KB4462919.

This will roll back Windows Update to the previous point.

Microsoft Have Now Solved The Seek Issue

Good news that the issue has now been resolved with KB4471324

If the update is not installing for you then it may be that your Windows Update is managed by your Organisation and they need to roll out KB4471324 [...]

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December 15, 2018

How Do I add a Password to a Document

Clients Often Ask “How Do I Securely Send This Document?” We Provide The Answer On How Do I Password Protect Documents

If you work for an organisation that blocks mail when you are sending content that can be seen as containing sensitive data such as bank details or personal data. Or even if you are just worried about the wrong person getting access to the data then a password can be an essential step to securing your data.

Native VS Third-Party

One question we are often asked is should be we use the built in password functionality in applications such as Word and Excel. I do use the functionality myself for just protecting documents on network drives from [...]

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