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August 22, 2019

CHTSI Serve Now Starting From A New Low Price

Are you looking to speed up your computer and keep your devices running as fast as possible while mitigating any slowdown possibilities? We at CHTSI understand that no one wants to deal with the slowdown of machines getting clogged up with temporary files or unnecessary bloatware that you now find difficult to deal with.

CHTSI developed our CHTSI Serve Maintenance System with our clients in mind. Pricing can be individual based or businesses tend to prefer or plans tailored for businesses with our Starter, Essentials or Managed plans.  Regardless of the plan you choose our priority is to make sure your computer systems are checked, provide routine maintenance and any issues [...]

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April 28, 2019

Checklist to answer have I been hacked

Have I been Hacked

Have I been Hacked is often something we are asked by customers, but we want to go through steps to help identify any such issues. Any business that has online dealings should be aware of the dangers online, there is always a threat of hackers. If the severity of the attack is low it is highly possible it will go unnoticed, the damage can be done before any discovery is made. We need to make sure any potential threats are discovered before they cause irreparable damage to your infrastructure.

If you have been hacked by an outside force, the signs may not be obvious but you can detect there is something wrong with your network, with this we can look for the [...]

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March 4, 2019

Tickets, Tickets & More Tickets

We have a strict policy at CHTSI, if there is no ticket it didn’t happen. If we ever get asked by a customer about work carried out then having this documented goes without saying. This can aid you in recollecting the diagnostics but it can also be used at a later date should the issue happen again.

Why work this way?

Back in the day we would get a call and go help out someone with their IT issues, there was no ticketing systems and it was all just about completing a job and sending an invoice to be paid. Now in a modern world with Managed Services (MSP) it is important to document every request and make sure we assign Service Level Agreements (SLA’s) where [...]

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February 23, 2019

We provide proactive MSSP Services to businesses across the UK

Looking to change your IT supplier? We offer Managed Services based in Harrogate

Customers often want the simple approach, as well as Managed Services Harrogate we provide proactive MSSP Services to businesses across the UK. CHTSI operates a cloud based Managed Services business to allow us to monitor and proactively fix issues, wherever our technicians are we can assist you.

A Few Features Of Our Support Plans Anti-Virus And Monitoring  Our Managed Anti-virus is designed to always protect and prevent issues. We proactively make sure your devices are kept up to date and strive to automatically fix issues. Maintenance To Suit You Our Maintenance is available weekly, monthly, [...]
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