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May 14, 2019

How to start Windows 10 in Safe Mode

It used to be easy to access Safe Mode on Windows by using the F8 key on the keyboard, Windows 10 removed this option with the switch to Secure Boot.

Safe Mode can be used to diagnose and perform corrective actions, it can be used to remove rogue programs or remove infections that are unable to be removed during the normal operational process.

How can we access Safe Mode?

In Windows 10 to access Safe Mode press Ctrl-Alt-Delete and lock your screen and repeat the process to reach the login screen, from there hold down the Shift key and select Restart from the bottom right.

Once your machine is rebooted you will be shown the options screen, select [...]

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April 28, 2019

Quick checklist to see if you have been hacked

Any business that has online dealings should be aware of the dangers online, there is always a threat of hackers. If the severity of the attack is low it is highly possible it will go unnoticed. The damage can be done before any discovery is made, so we need to make sure any potential threats are discovered before they cause irreparable damage to your infrastructure.

If you have been hacked by an outside force, the signs may not be obvious but you can detect there is something wrong with your network, with this we can look for the warning signs as below:

How will I know if I have been hacked?

There can be many warning signs, but often they may be dismissed as general [...]

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April 6, 2019

Be Wary About CEO Phishing?

Ransomware is not the most sophisticated form of attack and our clients are asking what is CEO Phishing?

We want to raise awareness to the increase in sophisticated Phishing e-mails designed to look like it is from a legitimate source. As our clients ask us “What is CEO Fraud”.  Our answer is better in the form of a blog post to raise awareness to all.

 

What is CEO Phishing Fraud?

CEO fraud often occurs when a hacker infiltrates a companies e-mail system, gaining knowledge about the style of writing, personality type and any factual information that can increase credibility. Once the hackers feel they have enough information then they request money [...]

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March 19, 2019

OneDrive Is Out Of Space

Microsoft has been generous with OneDrive space by offering a default space limit of 1TB, not all companies allow employees to fill 1TB and in our experience sometimes exceed their allocated storage. We take you through a possible solution to resolve this if you think you’ve no where near reached your limit.

Employees may be allocated less space

OneDrive by design was made to sync local documents up to the Cloud, originally Microsoft forced users to have a copy on the local device and the Cloud. Lately that model changed in light of their Surface devices available with as little as 32GB onboard memory, an online only mode was inevitable.

So why would we allocate [...]

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March 18, 2019

10 reasons why CHTSI is a great computer support option for you

10 Reasons is only a few of the great reasons our clients use us 1. Great ServiceDesk Available 24/7

With CHTSI we have our live Service Desk where we will be looking at tickets 24/7. Our office hours are typically 7am – 11pm, however we continually monitor our ServiceDesk and we utilise team members across the Globe to guarantee that your tickets can be looked at in a timely fashion.

2. Night And Weekend Support

If you are a night owl or just operate from a different timezone we have you covered, not only that with the proactive monitoring we provide our customers issues are often resolved before the client notices.

3. Mac And PC Repairs

Before we redesigned [...]

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How do I start Windows 10 in Safe Mode
How to start Windows 10 in Safe Mode
 
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Quick checklist to see if you have been hacked
 
Be Wary About CEO Phishing?
 
Why is OneDrive Is Out Of Space
OneDrive Is Out Of Space
 
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10 reasons why CHTSI is a great computer support option for you
 
Book an IT Consultant
Schedule an Appointment for quick support
 
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Is Your Smartphone Secure?
 
March offer
Great March Offer on CHTSI Serve (Expired)