We offer the ability to buy a block of hours upfront

Our customers often requested the ability to buy a block of hours up front and having the peace of mind to know you won’t suddenly receive an extra invoice can make all the difference to your business.

Purchased hours can be used for up to 18 months, after which you would need to buy another block (this is to ensure equipment has not aged too much between our support calls).

What can they be used for?

Just about anything that is not parts or software related. Businesses often prefer to pay ahead of time, we give you the peace of mind to know that you won’t receive an unexpected invoice after we do some work.

Consultation work is a popular booking our clients hire us for and paying ahead of time is the most frequent request.

Are there any exclusions?

The only time that we ask you not to use the block of hours is when dealing with project work. We may not be able to provide an estimate to when the work would be completed.

What if the work is completed early?

We allow you to roll over hours to be used another time. Time used is split into half an hour increments, if the work only takes 5 minutes you will be charged a minimum of 30 minutes as we have to book out the time in our calendar.

Why should we purchase a block of time?

Purchasing a block of time will net you quite a large discount, if you want peace of mind or just have a project you are working on then this can be your solution.

Hours Available

  • Pre-Buy Under 10

  • 2 Hour Block Of Support
  • 4 Hour Block Of Support
  • 6 Hour Block Of Support
  • 8 Hour Block Of Support
  • Pre-Buy Ten +

  • 10 Hour Block Of Support
  • 14 Hour Block Of Support
  • 18 Hour Block Of Support
  • 20 Hour Block Of Support
  • 24 Hour Block Of Support
  • 28 Hour Block Of Support
  • Pre-Buy 30 +

  • 30 Hour Block Of Support
  • 34 Hour Block Of Support
  • 38 Hour Block Of Support
  • 40 Hour Block Of Support

If you have bought a block of hours for a project, please complete our form below or call us on 03330 509625 to discuss.