You may have heard the term Managed Services (MSP), but what is it truly about?
Why should you have your computers looked after instead of simply fix them when they go wrong? We give you 5 reasons to use Managed Services, our clients often sign up for a Managed Services plan for peace of mind and to ensure business continuity.
1. Access to experts whenever required
By joining a Managed Services plan you are also gaining access to a wealth of technical knowledge and that support is yours as part of an agreement with the company. You gain the experience of skilled technicians and documentation to back it up and help you carry on doing whatever it is you need to.
2. Control Costs
Hiring an in-house IT team can be expensive, usually, the company has to hire an IT director and the staff to man the support desk and the expense can truly spiral. You have salaries, holiday and sickness to cater for but with a Managed Services plan that is generally taken care of either by automation or with skilled staff.
Managed Services aren’t just for businesses either, imagine losing all those important family photos? Years of baby pictures and important documentation, with all the talk of Ransomware it is crucial to get some form of protection.
As mentioned in the Cost section protecting from Ransomware is crucial to keeping a business going with all the attempts to extract money from businesses for their data back. So what is Ransomware? Ransomware is a piece of malicious software that is spread to a machine and then encrypts the data. Unfortunately, then the culprit attempts to demand money from the victim in exchange for the encryption key to regain access to their data.
Taking a Managed Services contract does not just give you IT support when you call but you gain access to Managed Anti-Virus protection. The most important aspect for any business is their data and keeping it protected. The maintenance of machines is also very important, with daily/weekly or monthly agreements you can continue working and fixes are done without you even knowing.
5. Proactive Management
It is not just about fixing issues that arise, it is also about finding and tackling problems before you even know. Providing the Managed Service provider has the correct notifications in place then there should be notifications for just about any reason that is requested, patches and software should always be looked after to make sure nothing malicious creeps in.
What is really important to you, waiting for a few hours before you can get any work done or to be able to carry on working, meet those deadlines and never worry about the little things.
If you think a Managed Service Plan could be for you then feel free to reach out, we can tailor our plans to meet your requirements. If you feel that you would prefer a set plan with services then we can lay out the options to make the decision easier for you.Interested? Find out more
91% of IT Service Providers have reported that their clients were a victim of Ransomware
If you need assistance and are looking for the right IT partner we can help you. Complete our online form below or call 03330 0509625